Knowledge Management System (KMS)

Situation:

Continuing with the situation found in Assignment 1 – Part 1, your team has won the contract to plan, oversee, execute the digital transformation at the organization. The CEO believes that the first task is to introduce a Knowledge Management System (KMS) into the organization. As with all capital intensive I.T. projects, there needs to be research and understanding of how this project will impact the department, organization, and customers.

Part 1:

The CEO wants to understand the scope of Knowledge Management System impact to the organization.

1)What change management process would be used to implement the KMS?

•2) If the organization had to choose a department to start the KMS deployment, which department would be the best choice? Given that the team does not know anything about the state of the departments, what kind of characteristics of process, people, customers within a department indicates an urgency to launch KMS in that department?

3) What kind of training plan is needed to help employees engage with the KMS?

4)What are some of the associated costs with KMS implementation? Provide an overview of the costs ranging from capital costs, training costs, and other associated costs.

5) Any other important facts, issues, or challenges the team thinks the CEO needs to know.

Note

The project will be written in APA 7th edition format.

 

 

resolving conflict

Instructions

As discussed in the unit lesson, resolving conflict in the workplace requires using interpersonal skills, management skills, and techniques. Interpersonal skills can consist of understanding individual differences, self-esteem, self-confidence, communication, teamwork skills, problem-solving skills, cultural relations skills, motivation skills, customer service skills, ethical behavior skills, and stress management skills. Management skills focus on the type of management skill applied such as collaborating, accommodating, forcing, avoiding, and compromising. As a member of the workforce, you must be able to effectively resolve conflict, either with the use of interpersonal skills, management skills, or by applying the recommended ways of responding to tension in the workplace (e.g., overcoming defensiveness, accepting of the tension, and resolving the tension).

For your Unit VI Assignment, please reflect on your knowledge of resolving conflict that you have experienced or observed in the workplace. Please analyze what you have learned. Describe how your learned knowledge can be used. Also, identify how this information can be used to resolve conflict in the workplace in your current job or from a past incident you have experienced. What steps/methods were used in resolving the conflict?

Note

Your reflection paper should be at least three pages in length, including an introduction, a body that supports your reflection, and a conclusion. Be sure to include a title page. The title page does not count toward the total page requirement.

 

managing and leading

Explain the difference between managing and leading.

Note

250 word minimal
Two scholarly sources

Research Paper

Abstract , Introduction,Significance purpose and limitations of the study, Employee safety , other alternatives for making paper , Significant critical issues to examine in the analysis , findings and data analysis, safety measures, conclusions and references.

Should include intext citations and references

Should be in APA format 6

In addition to this pictures and graphs should be included in between

Course Conclusions And Reflections

For our final discussion of the term, we will have a class-wide discussion of the following 3 discussion prompts.  Please feel free to answer honestly; you will not be penalized in any way for your frankness, for the 3rd prompt or any part of this discussion (keeping it respectful of everyone, of course!)

1. A few years after graduation, you find yourself at a work-related social event, chatting with a very important person who happens to love Japan.  Why, you think Japan is interesting too!   And you happened to have taken a class in college on Classical Japanese Literature!   As you begin to talk about your mutual interest, 1) what is the name and author of the work you (hopefully) remember and like the most, and 2) what would you say, in 2 or 3 sentences that the work is about, and 3) why we still value it even 1000 years after it was composed?

2.       A few days after the event described above in which you deeply impressed the important person with your insights about Classical Japanese literature and culture, you are now known to your co-workers (sarcastically) and bosses (admiringly) as the “expert on Japan.”  Someone asks you if it is true that in Japan slurping noodles is considered polite.  Pretending to be called away on an important call, you covertly check the internet to confirm or deny the noodle slurping rumor.  How can you tell if the internet sites you are reading are reliable and trustworthy (in other words, rigorous!) in their info about Japan or not?  The CEO is traveling to Japan next week and urgently wants reliable advice (or else!)

3.    A friend asks if he/she should take this course. Would you recommend it? What would you say students need to do if they want to do well in the course?